Terms of Service
Last Updated: 2025.03.28
BY clicking to agree to these Terms of Service
("TERMS"), or BY using the Services in any way, YOU AGREE TO BE BOUND BY THESE
TERMS.
Section
15 of THESE TERMS INCLUDES A MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISION, which
waives your rightS to SUE IN COURT, TO HAVE A JURY TRIAL, AND TO join a class action or
other representative proceeding, Including a Lawsuit that has been filed against 26PKGames in the
Northern DISTRICT OF CALIFORNIA ALLEGING VIOLATIONS OF CALIFORNIA’s UNFAIR COMPETITION LAW, CONSUMER
LEGAL REMEDIES ACT, AND THE FEDERAL Racketeer influenced and corrupt organizations act.
Section 15 CONTAINS MORE INFORMATION ON THE
LAWSUIT. ACCEPTING THESE TERMS DOES NOT PRECLUDE You FROM OPTING out of THE MANDATORY ARBITRATION
AND CLASS ACTION WAIVER Provision AS DESCRIBED IN
SECTION 15(n). IF YOU CHOOSE NOT TO ACCEPT
THESE TERMS, YOU CAN CLOSE YOUR ACCOUNT AND WITHDRAW ANY REMAINING FUNDS BY CONTACTING:
support@26PKGames.com.
If you are under the age of 18, STOP! You MAY NOT USE OUR
PRODUCTS OR SERVICES.
APPLE IS NOT A SPONSOR OR PROVIDER OF 26PKGames’ TOURNAMENTS, CONTESTS,
SWEEPSTAKES OR PRIZES. ALL TOURNAMENTS, CONTESTS, SWEEPSTAKES AND PRIZES ARE PROVIDED BY 26PKGames.
Joyplay Esports Inc. (“26PKGames,” “we,” or “us”) designs, develops,
and maintains interactive applications, websites or other platforms (“Apps”) that enable users
(“you,” “user,” or “player”) to participate in online tournaments and competitions. The
following terms and conditions, together with any documents they expressly incorporate by
reference (collectively, these “Terms”), govern your access to and use of the functionalities,
features, contents and services provided by 26PKGames via the Apps (collectively,
the functionalities, features, contents and services provided by 26PKGames via the Apps are
referred to as the “Services”).
Please read these Terms carefully before using our Services, as
they contain important information and constitute a legal agreement (this “Agreement”) between
you (or any person or entity on whose behalf you are acting when accessing or using the
Services) and 26PKGames. Subject to the terms set forth herein, this Agreement applies to
everyone who uses the Services, and any person or entity whose agent uses the Services within
the scope of the agency relationship, whether they are registered or not. For the avoidance of
doubt, in the event you are using or accessing the Services on behalf of another, the phrase
“you,” as used herein, refers also to that person or entity as well. By registering an Account
(as defined in Section 3), participating in any tournament or competition, clicking to accept or
agree to these Terms, or using the Services in any way, you: (A) acknowledge that you have read
these Terms and understand the rights, obligations, terms and conditions set forth herein; (B)
accept and agree to be bound and abide by these Terms, our Privacy Policy found
here, and any other terms and
conditions incorporated herein; (C) acknowledge that you have read our Privacy Policy
found
here; and (D)
acknowledge and agree that you are authorized and able to accept these Terms.
26PKGames
reserves the right to amend, modify, or change any terms and conditions contained in these Terms
from time to time in its sole discretion. Your continued use of the Services following the posting
of revised Terms shall constitute your acceptance of, and agreement to be bound by, any such
changes.
1. Eligibility.
1.1 United States. To be
eligible to register an Account and/or use the Services in any way, you acknowledge that you: (i) are a
natural person at least 18 years of age; (ii) own any e-mail address submitted to 26PK, either when
registering your Account or at any other time; (iii) are a legal resident of the United States with a
U.S. address and currently residing at the address of the eligible location; (iv) are physically located
within the U.S.; (v) are physically located in a U.S. state in which use of the Services and/or
participation in the tournaments and competitions that you select in an App is unrestricted and not
prohibited by Applicable Laws (as defined in Section 2.1 below); and (vi) will at all times abide by the
Terms.
1.2 Non-U.S. To be eligible to register an Account and/or use the
Services in any way, you acknowledge that you: (i) are a natural person at least 18 years of age;
(ii) own any email address submitted to 26PK, either when registering your Account or at any other time;
(iii) are physically located in a jurisdiction in which use of the Services and participation in the
tournaments and competitions you select in the Apps is unrestricted and not prohibited by Applicable
Laws; and (iv) will at all times abide by the Terms. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.
1.3 Additional Persons Not Eligible. Without prejudice to the restrictions
set forth in Section 2.1 of these Terms, 26PKGames’ employees, officers, directors, subsidiaries,
affiliates and related companies and any other person who has access to non-public information regarding
the operation of any Game or tournament provided in the Apps are ineligible to receive any prize offered
in the Apps.
2. Compliance with Applicable Laws
2.1 You acknowledge that access to the Apps or participating in any tournaments or competitions provided
in the Apps, may be illegal in certain jurisdictions (“Restricted Jurisdictions”). You shall be subject
to all applicable laws, rules and regulations of the country, state, and municipality where you reside,
access the Apps, or receive Services (“Applicable Laws”). You shall be solely responsible for complying
with all Applicable Laws.
2.2 26PKGames DOES NOT make or authorize any third
party to make, and 26PKGames IS NOT able to make any representations or warranties, expressly or
impliedly, with respect to the legality of your access to the Apps or participation in any tournaments
or competitions provided in the Apps.
2.3 26PKGames may require you to
provide us with proof that you are eligible to access the Apps and participate in any tournaments or
competitions provided in the Apps according to these Terms.
2.4 26PKGames is
entitled to, but not obliged to, monitor the location from which you access the Services, and we are not
liable for the effectiveness of such monitoring.
2.5 26PKGames may, at our
sole discretion, refuse or block your access to the Apps if: (i) you are located in a Restricted
Jurisdiction; (ii) you utilize proxy servers or any other method in order to conceal your true location;
or (iii) we cannot accurately verify your location.
2.6 26PKGames DOES NOT
offer games requiring a cash entry fee ("Cash Competitions") to you if you access the Services
from the U.S. States of Arkansas, Delaware, Louisiana, South Carolina or South Dakota or from U.S.
territories including Puerto Rico.
2.7 Without prejudice to any rights or
remedies available to 26PKGames, if you register an Account or participate in any tournament offered in
the Apps in a Restricted Jurisdiction in violation of these Terms, we may also, at our sole discretion,
(i) terminate or suspend your Account, (ii) void, all Winnings (as defined in Section 3), Game credits
and/or deposit credits (if any) in your Account, and/or (iii) recoup such Winnings in the event such
Winnings have been withdrawn by you.
2.8 26PKGames DOES NOT offer card game
Cash Competitions if you reside in, or access the Apps from, the U.S. States of Indiana or Maine.
SERVICES AND COMPETITIONS ARE VOID WHERE PROHIBITED OR RESTRICTED BY
APPLICABLE LAWS.
3. Your Account
To access the Services or use certain features of the Services, you
will be required to provide personal information as part of the registration or login process and to
create an account (“Account”), such as your name, age, address, telephone number, and email address.
Your Account is not transferable to any other person.
You represent and warrant that all the information you provide to
us is true, accurate, legal, valid and complete, and further represent and warrant that you will
promptly provide updated information to us if any of this information changes. If you submit any
incomplete or inaccurate information, or fail to update and maintain current, complete and accurate
information, it may result in the immediate termination of your Account and forfeiture of any prizes
or Winnings.
When you register an Account, you represent and warrant that you
have the legal capacity to agree to these Terms, to register an Account and to participate in any
tournament or service offered by or through the Apps. You further represent and warrant that your
use of the Services is for personal entertainment purposes only.
We also urge you to keep your password confidential and refrain
from sharing it with others. If you find any unauthorized use of your password or identification,
you shall notify us immediately. Subject to these Terms, you are responsible for all activities that
occur under your Account with or without your knowledge. We are entitled to assume that offers and
payments made through your Account are made by you. You undertake to protect your password in the
same way that you would protect your password or other access details to your online banking system
and any failure to do so shall be at your sole risk and expense.
You are the sole beneficiary of all benefits arising from your
Account. Neither prizes, winnings or other items (including but not limited to virtual goods,
virtual currency or digital trophies) (collectively, “Winnings”) nor any Digital Assets (as defined
below) can or are allowed to be transferred to any other person or other Account.
We retain the right to examine and confirm the identity of Account
holders. When deemed necessary, we will request documentation proving an Account holder’s identity
and residency, including copies of the Account holder’s driver’s license, national identity card,
passport, bank statements, or utility bills.
You are fully responsible and liable for all charges, deposits and
withdrawals made under your Account, including any unauthorized charges, deposits or withdrawals.
4. Our Services
We may, with or without notice to you: (i) modify, suspend or
terminate your access to the Services for any or no reason without liability; and (ii) interrupt the
Services as necessary to perform maintenance, error correction, or other work. We may terminate or
disable any user name, password, Account or your access to any portion of the Services at any time
in our sole discretion, including if, in our opinion, you may be in violation of or will violate any
section of these Terms. Also, and without limiting our other rights or remedies, if you violate
these Terms or if we believe you have violated these Terms, we may determine that your Winnings, if
any, will be forfeited, disgorged or recouped by us.
We may choose to offer technical support for our Services from time
to time in our discretion.
For any Service that is identified by us as a beta version (“Beta
Service”), you acknowledge and agree that a Beta Service may contain more, fewer and/or different
features than the final release of the Service. We reserve the right, in our sole discretion, not to
release a final release of a Beta Service or to alter its features, specifications, capabilities,
functions, licensing terms, release dates, general availability or other characteristics. Beta
Services may not be suitable for production use and may contain errors affecting proper operation
and functionality.
The Services may contain links to third party websites, resources,
or services (“Third Party Sites”), which may or may not be obvious. Any links to Third Party Sites
is not an endorsement of any information, product or service that is offered on or reached through
such Third Party Sites. We are not responsible for the performance, services or content available
through those Third Party Sites, including the accuracy, offensiveness, opinions, reliability,
privacy practices or other policies of or contained in the Third Party Sites. If you decide to leave
the Services and access the Third Party Sites or to use or install any third party applications,
software or content, you do so at your own risk and you should be aware that our Terms no longer
govern.
5. Use Policy
5.1 Rules of Conduct. When you access or use the Services, you
agree that you will not:
(i) Violate any law, rule or regulation.
(ii) Interfere with or disrupt any of the Services or any server or
network used to support or provide the Services, including any hacking or cracking into the
Services.
(iii) Use exploits, cheats, undocumented features, design errors or
problems in any Services.
(iv) Engage in any other activity that disturbs the peaceful, fair
and respectful gaming environment of any Services.
(v) Interfere with or disrupt another player's use of any
Services.
(vi) Harass, threaten, bully, embarrass, spam or do anything else
to another player that is unwanted.
(vii) Publish, post, upload, send or distribute any content that we
(acting reasonably and objectively) determine is inappropriate, abusive, hateful, threatening,
obscene, sexually explicit, harassing, profane, defamatory, infringing, privacy-invasive, vulgar,
offensive, indecent or unlawful.
(viii) Post a message for any purpose other than personal
communication.
(ix) Attempt to obtain, or phish for, a password, Account
information, or other private information from anyone else on our Services.
(x) Sell, buy, trade or otherwise transfer or offer to transfer
your Account, any personal access to Services, either within any Service or on a third party
website, or in connection with any out-of-game transaction.
(xi) Use any Services in a jurisdiction in which 26PKGames is
prohibited from offering such services under Applicable Laws.
(xii) Make any use of the Services for the benefit of a business.
(xiii) Engage in, or assist others to engage in, conduct that could
damage or impair 26PKGames’ property, which may include, without limitation: (a) copying,
distributing, transmitting, displaying, performing, framing, linking, hosting, caching, reproducing,
publishing, licensing, or creating derivative works from any information, software, products or
services obtained from us; and/or (b) providing unauthorized means through which others may use the
Services such as through server emulators.
If you or someone using your Account violates these rules and fails
to remedy this violation after a warning, we may take action against you, including revoking access
to certain or all of our Services, terminating your Account, temporarily or permanently, and
determining that your Winnings, if any, will be forfeited, disgorged or recouped by us. In case of
severe violations, in 26PKGames’ sole judgment, 26PKGames may take these actions without issuing a
prior warning.
5.2 User Content. The Services may enable users to post, submit,
publish, display, or transmit to other users or other persons content, gameplay, information,
materials, or communications (collectively, “User Content”). You shall only upload or send User
Content that complies with these Terms, any Applicable Laws, and any additional terms of service we
post in the public forums. You shall not contribute User Content that is inappropriate, abusive,
harassing, profane, threatening, hateful, offensive, vulgar, obscene, sexually explicit, defamatory,
infringing, invasive of another's privacy, or is otherwise reasonably objectionable. You
understand and acknowledge that you are responsible for any User Content you submit or contribute,
and you have fully responsibility for such content, including its legality, reliability, accuracy,
and appropriateness. If you cancel your Account, we may permanently delete your User Content from
our servers and we are not obliged to return any User Content to you.
We have the right to: (i) edit, refuse to post, or remove any User
Content for any or no reason in our sole discretion; (ii) take any action with respect to any User
Content that we deem necessary or appropriate in our sole discretion, including if we believe that
such User Content violates these Terms, infringes any intellectual property right or other right of
any person or entity, threatens the personal safety of users of the Services or the public, or could
create liability for us; (iii) disclose your identity or other information about you to any third
party who claims that material posted by you violates their rights, including their intellectual
property rights or their right to privacy; and (iv) take appropriate legal action, including without
limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
Without limiting the foregoing, we have the right to fully
cooperate with any law enforcement authorities or court order requesting or directing us to disclose
the identity or other information of anyone posting any materials on or through the Services. YOU
WAIVE AND HOLD HARMLESS 26PKGames AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY
CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A
CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
We do not pre-screen User Content, nor do we control, verify or pay
for any User Content. We do not endorse and cannot ensure prompt removal of any User Content posted
by you or any other users of the Services. Accordingly, we assume no liability for any action or
inaction regarding transmissions, communications, or content provided by any user or third party. We
have no liability or responsibility to anyone for performance or non-performance of the activities
described in this section.
5.3 Cheating, Harassment, and Abuse. When participating in any
tournament or competition via the Apps or using the Services in any way, you shall not conduct any
act which may unfairly alter your chance of winning or which may misuse our Services, including,
without limitation: (i) registering and/or using multiple Accounts or sharing those accounts
with anyone else; (ii) using unauthorized or altered software or hardware or abnormal network
services to assist play (e.g., including the use of bots, bot nets, jail broken devices or rooted
devices, collusion with bots and/or use of cheat programs such as debuggers, clock-skewing software
and memory scanners); (iii) intentionally poor playing to achieve competitive advantage; (iv)
colluding with other players (e.g., intentionally losing rematches in Cash Competitions); (v)
deliberately transferring money between Accounts (e.g., money laundering); (vi) harassing other
participants; (vii) misusing any payment mechanism in connection with your Account; (viii)
illegitimately or improperly rejecting the Services; (ix) swindling gifts of deposit; (x) posting
objectionable materials; (xi) using any method (including but not limited to modifying GPS location
or changing network location) to alter your true geographic location in order to engage in
transactions or gameplay using networks or payment information inconsistent with your actual
geographic location; (xii) inviting other accounts registered by you to receive referral rewards in
our Services; and (xiii) using the same device or share personal information with your inviter or
invitees so to mislead us to identify the referred accounts as belonging to the same person.
If you engage in any of the activities above, we may, at our sole
discretion: (i) immediately suspend or terminate your Account and block your access to the Services;
(ii) void and forfeit any Winnings that you may otherwise have been entitled to receive; (iii)
disgorge and/or recoup any Winnings received by you; (iv) recoup the amount of funds involved in the
misuse of a payment mechanism, and block your access to the Services until those funds are recouped;
(v) institute or seek any injunctive relief, civil and/or criminal penalties against you and/or any
of your co-conspirators arising out of or relating to your conduct; and/or (vi) disclose or report
any money laundering or similar illegal activity to law enforcement authorities.
6. Winnings, Account Funds, and Payments
6.1
Fees. You shall pay all fees and payments for Services (“Fees”) charged to your Account. All payments
shall be made in U.S. Dollars, prepaid, and are non-refundable, except as required by law. We may change
the price of Services at any time, without affecting your past purchases. You shall be authorized to use
the payment method that you provided and any payment information you provide shall be true and accurate.
When you provide a payment method, you authorize us to charge you for the Services using such payment
method to charge you for any paid feature of the Services that you choose to sign up for.
6.2 Billing. We may change our billing procedures with or without notice to
you. We may bill you (i) in advance; (ii) at the time of purchase; or (iii) shortly after purchase, in
our sole discretion. If we make an error on your bill, you must tell us within 120 days after the error
first appears on your bill. We will then promptly investigate the charge. If you do not inform us within
that time period, we will not be liable for any losses resulting from the error and we will not be
required to correct the error or provide a refund. If we identify a billing error, we will correct that
error within 90 days.
6.3 Cash Deposits. You are a “Cash Player” if you play
in a competition that requires a cash entry fee to be paid (“Cash Competition”). If you establish a
positive Account balance for entry fees for Cash Competitions, then you are required to submit
the required information, which may include your full name, permanent address, email address, phone
number, and credit card or other payment information, and to maintain such information current and
correct at all times. We may require you to establish a positive Account balance in any amount we
determine in order to participate in Cash Competitions. If you are a Cash Player, you allow us to share
your personal and payment information in confidence with third party service providers in order to
validate your identity and assess the transaction risk associated with accepting your selected method of
payment, as well as any other purpose as detailed in our Privacy Policy. If you make a credit card
deposit, we may require at least a US$10.00 credit limit by sending an authorization request to the
issuing bank, no matter whether the actual amount charged is lower.
6.4
Withdrawal Requests; Closing Accounts. If you are a Cash Player, you may request a withdrawal of funds
from your available Account balance at any time through the applicable application. Subject to our
confirmation of funds availability, withdrawal requests may take up to 15 days to process. We reserve
the right to freeze a user’s Account and/or delay a request for withdrawal pending completion of any
investigation of reported or suspected abuse by a user requesting withdrawal of funds. The minimum
amount of any withdrawal (other than when your Account is closed) is US$5.00. If your Account is closed
then, subject to our right to freeze a user’s Account, delay a request for withdrawal, or declare that
funds are forfeited because of your misconduct as described in Section 5.3, the remaining funds in your
Account at the time of closing will be returned to you. If you initiate a withdrawal of funds from your
Account, you will forfeit all "Bonus Cash" (as defined in Section 6.9 below) and/or Virtual
Items (as defined in Section 6.12 below) currently in your Account. For any further issues regarding
withdrawals or closing an account, contact
support@26PKGames.com.
6.5 Processing Fee.
When you make a withdrawal request, we
may charge a processing fee based on your transaction activity in our games, such as the amount you
deposited in your account, the cash entry fees you have spent in the matches, and the specific
withdrawal amount you request. You agree to pay this non-refundable processing fee when you submit the
withdrawal request.
6.6 Refund Policy. We will not grant you any refunds,
unless (a) we deem such a refund appropriate under the circumstances, or (b) otherwise required by law.
6.7 Winnings. When you receive Winnings, you may be required to provide us
with proof evidencing that you are, or were at the time of your participation, eligible to participate
in the subject competition in accordance with these Terms and that you did participate in accordance
with these Terms. If you fail to provide us with such proof to our reasonable satisfaction, you will not
receive the relevant Winnings. We may reverse or require return of any payment in error which has been
received by you and you shall cooperate with us in this regard. We may also reduce payment to you
without notice to adjust for any previous overpayment.
6.8 Credit Card/PayPal
Use. When you pay by credit card, you represent to us that you are the authorized user of such credit
card. If your credit card account number, its expiration date and/or your billing address changes, or if
your credit card expires or is cancelled for any reason, you must notify us immediately. We are not
liable for any loss caused by any unauthorized use of your credit card or other method of payment by a
third party (such as PayPal) in connection with the Services. Any attempt to defraud through the use of
credit cards or other methods of payment, regardless of the outcome, or any failure by you to honor
legitimate charges or requests for payment, will result in immediate termination of your Account,
forfeiture of Winnings, and potentially subject you to civil litigation and/or criminal prosecution.
6.9 Bonus Cash. A Cash Player may be granted bonus cash and/or credits
(“Bonus Cash”). Bonus Cash can only be used to enter Cash Competitions and for no other purpose. You
acknowledge and agree the Bonus Cash is not redeemable for and/or cannot be cashed out for real money
and has no value of any kind outside of the Services. When you enter a Cash Competition, US$0.01 of
Bonus Cash will be used to enter the competition for every US$0.10 spent on the Cash Competition entry
fee (in other words, a 9:1 ratio of cash to Bonus Cash will be applied to pay the entry fee). However,
when you enter a Cash Competition but your Account does not have a sufficient amount of either cash or
Bonus cash to apply the 9:1 ratio, we will automatically use either a greater percentage of cash or
Bonus Cash to pay your entry fee, provided the total balance of cash and Bonus Cash in your Account is
sufficient to cover the entry fee. When you win a Cash Competition, any Bonus Cash that you have used to
pay the entry fee will be returned to you as part of the prize, and the rest of the prize will be paid
in cash (i.e., U.S. Dollars). Please consult with our Customer Support team for the detailed rules on
Winnings. You may contact our Customer Support team using the in-app support feature or by writing to
26PKGames Customer Support, 1840 Gateway Dr., Suite 225, San Mateo, CA 94404.
6.10 Forfeiture of Funds. If your Account is unilaterally closed or terminated because of
misconduct described in Section 5.3 above, we may determine that the funds in your Account shall be
forfeited and not returned to you.
6.11 Account Monthly Maintenance Fee. If
your Account is inactive for more than 90 days (i.e., you have been registered for more than 90 days and
have not entered at least one match in the past 90 days), all Bonus Cash may be deducted from your
Account. If your Account is inactive for more than 150 days (i.e., you have been registered for more
than 150 days and have not entered at least one match in the past 150 days), all in-game tokens, i.e.
Gems/Tickets, which are used to enter noncash matches may be deducted from your Account. If your Account
is inactive for more than 180 days (i.e., you have been registered for more than 180 days and have not
entered at least one match in the past 180 days), we may charge you a maintenance fee of US$2.00 per
month or the entire cash balance if the cash balance in your account is less than $2(the “Monthly
Maintenance Fee”) . You may receive an email (if we have your correct email address) or another form of
written message (e.g., an in-App message) before we deduct such Monthly Maintenance Fee, notifying you
that if your Account remains inactive for a certain period, the Monthly Maintenance Fee will be deducted
from your Account each consecutive month. If there are no funds in your Account, the Monthly Maintenance
Fee will not be deducted from your Account. However, if your Account has no funds and has been inactive
for twelve or more consecutive months, your Account may be closed.
6.12 Virtual Items
The Services may include an opportunity to receive or earn virtual,
in-game currency—including but not limited to virtual coins, Bonus Cash, tokens, gems, tickets,
points, credits, collectibles and chips—all for use in the Services (“Virtual Items”). Virtual Items
can be either won or obtained within the Services. Virtual Items are licensed to you by us for your
personal use through the Services, subject to the limitations and other terms set out in greater
detail below.
Virtual Items can never be redeemed or cashed out for real money,
goods, or any other item of monetary value from us or any other party. You acknowledge and agree
that (a) you have no right, title or property interest in the Virtual Items appearing or originating
in any of our Services, or any other attributes associated with an account or stored on the
Services; (b) your acquisition of Virtual Items is final and is not refundable, transferable or
exchangeable, except in our sole discretion; (c) you may not transfer, purchase, sell, or exchange
Virtual Items with other players except as permitted from within the Services; and (d) you may not
attempt to sell, give or trade Virtual Items or anything that appears or originates in the Services
for value of any kind outside of the Services, unless otherwise expressly authorized by us in
writing.
Accordingly, you may not sublicense, trade, sell or attempt to sell
in-game Virtual Items for real money, or exchange Virtual Items for value of any kind outside of the
Services, without our written permission. Doing so is a violation of the Terms. Any such transfer or
attempted transfer is prohibited and void and may result in termination of your account and legal
action taken against you. Other than a limited, personal, revocable, non-transferable,
non-sublicensable license to use the Virtual Items with the Services, you have no right or title in
or to any such Virtual Items appearing or originating with the Services, or any other attributes
associated with use of the Services or stored within the Services. We retain the right to manage,
regulate, control, modify and eliminate Virtual Items at our sole discretion, and we shall have no
liability to you or any third-party for the exercise of such rights. Prices and availability of
Virtual Items are subject to change without notice. In addition to the foregoing, we may selectively
remove or revoke Virtual Items associated with your account in our sole discretion.
Virtual Items may only be held by legal residents of countries
where access to and use of the Services are permitted. Virtual Items may only be acquired or awarded
from us or through means we provide on our Services or means that we otherwise expressly authorize.
We do not recognize any purchases or transfers made outside of the Services on any other platform or
e-commerce website and shall not be liable for any claims or damages caused to the users with
respect to Virtual Items purchased or obtained from third parties, and not through the means
provided within the Services.
You further acknowledge and agree that, except as required by law,
we are not required to provide a refund for any reason, and that you will not receive money or other
compensation for unused Virtual Items when an account is closed, whether such closure was voluntary
or involuntary. All Virtual Items are forfeited by you if your account is terminated or suspended
for any reason, in our sole and absolute discretion, or if the Services are no longer available. If
your account is terminated or suspended, or if any Virtual Items are selectively removed or revoked
from your account, no refund will be granted and no Virtual Items will be credited to you or
converted to cash or any other form of reimbursement.
7. Taxes
It is our policy, and in compliance
with United States Internal Revenue Service regulations, to send an IRS Form 1099-MISC or other
appropriate forms to any user who wins in excess of US$600 in any given year. Depending on the
jurisdiction in which you reside, we may also send you a W-9 and/or additional tax forms. We reserve the
right to withhold (from your existing Account balance and/or from future Winnings) any amount required
to be withheld by Applicable Laws. You remain solely responsible for paying all federal and other taxes
in accordance with the laws that apply in your local, state, province, and/or country of residence.
8. Copyright Complaints
If you believe that any User Content uploaded or posted to, or
otherwise made available on, the Services infringes upon any copyright which you own or control, you
may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing us
with the following information in writing (see 17 U.S.C. Sec. 512(c)(3) for further detail):
(i) Identification in sufficient detail of the copyrighted work or
intellectual property claimed to have been infringed, or, if multiple copyrighted works are covered
by a single notification, a representative list of such works;
(ii) Identification of the URL or other specific location that
contains the material that is claimed to be infringing or to be the subject of infringing activity
and that is to be removed or access to which is to be disabled. You must provide us with reasonably
sufficient information to locate the alleged infringing material;
(iii) A physical or electronic signature of the owner of the
copyright or a person authorized to act on the owner’s behalf;
(iv) A statement that you have a good faith belief that the use of
the material in the manner complained of is not authorized by the copyright owner, its agent, or the
law; and
(v) A statement that the information in the notification is
accurate and under penalty of perjury, that you are authorized to act on behalf of the owner of an
exclusive right that is allegedly infringed.
Please include your name, mailing address, telephone number, email
address, and direct your notification by email at
legal@26PKGames.com or by regular mail at:
1840 Gateway Dr., Suite 225
San Mateo, CA 94404
The
legal@26PKGames.com email address shall be used solely for
(i) copyright complaints, (ii) notices of dispute or (iii) opt-out requests, strictly in accordance
with these Terms. We do not agree to monitor this email address for, or respond to, messages
relating to other matters. For privacy-related inquiries, please contact
privacy@26PKGames.com.
For any other game-related questions or complaints, kindly reach out to our Customer Support team
through the in-app support feature or by writing to 26PKGames Customer Support, 1840 Gateway Dr.,
Suite 225, San Mateo, CA 94404 .
Please note that filling a report of intellectual property
infringement is a serious matter with legal consequences. Any person who knowingly materially
misrepresents that a product or content is infringing the copyrights of others could be liable for
damages pursuant to Applicable Laws.
Upon receiving a proper notification of alleged copyright
infringement as described above, we may remove or disable access to the allegedly infringing
material and promptly notify the alleged infringer of your claim. We also may advise the alleged
infringer of the DMCA statutory counter notification procedure, by which the alleged infringer may
respond to your claim and request that we restore the material.
9. Proprietary Rights
9.1 User Content. When
you contribute User Content, you grant to 26PKGames, its licensors and licensees a non-exclusive,
perpetual, transferable, worldwide, sublicensable license to use, host, store, reproduce, modify, create
derivative works, publicly perform, publicly display or otherwise transmit and communicate the User
Content, or any portion thereof, in any manner or form and in any medium or forum, whether now known or
hereafter devised, without notice, payment or attribution of any kind to you or any third party. You
also grant all other users who can access and use your User Content on any Services the right to use,
copy, modify, display, perform, create derivative works from, and otherwise communicate and distribute
your User Content on or through the relevant Services without further notice, attribution or
compensation to you.
9.2 License to Use. You agree and acknowledge that:
(i) 26PKGames grants you a personal, limited, non-transferable,
revocable and non-exclusive license to use the Services and the tools, solutions, and data
(collectively “Supplier Services”) provided by one or more of our partners and suppliers
(collectively “Suppliers”) to which you have access for your personal and non-commercial use,
subject to your compliance with these Terms.
(ii) 26PKGames and its Suppliers retain all right, title, and
interest in their respective intellectual property and all of their intellectual property rights in
the Services and the Supplier Services, and no title to either the Services, the Supplier Services
or such intellectual property is transferred to you.
(iii) You may not access, copy, modify or distribute any
Services or Supplier Services unless expressly authorized by 26PKGames or permitted by Applicable
Laws.
(iv) You shall not reverse engineer, expose, reverse assemble,
decompile, reverse decompile, reduce to human readable form, or otherwise attempt to extract or
otherwise use source code or other data from Services or from the Supplier Services, or modify,
incorporate into or with other software, or create derivative works of, the Services or any of the
Supplier Services.
(v) You shall not expose, capture, retain, aggregate, store, copy,
market, modify, reverse engineer, decompile, disassemble, exploit or otherwise attempt to discover
the data involved in the Services or any of the Supplier Services, or allow any third party to do
the same.
(vi) You shall comply with all export and re-export restrictions
and regulations of the Department of Commerce or other United States agency or authority, and shall
not transfer, or authorize the transfer of, the Services or any Supplier Services to a prohibited
country or otherwise in violation of any such restrictions or regulations.
(vii) No warranty from 26PKGames or any of its Suppliers or any of
their licensors is made to you in connection with the Services or any Supplier Services, and there
is an express disclaimer of any implied warranties of merchantability or fitness for a particular
purpose.
(viii) No Supplier or any of their licensors shall be liable to you
for any indirect, consequential, incidental or special damages arising out of the use or license of
the Supplier Services, regardless of the theory of liability (including negligence, tort and strict
liability).
(ix) You shall not remove, alter or obscure any copyright or other
proprietary notices incorporated on or in the Services or any Supplier Services, or allow any third
party to do the same.
(x) You shall not make the Services or any Supplier Services
available to third parties or use the Services or any Supplier Services on behalf of third parties
(including through file sharing, hosting, application services provider, service bureau, or any
other type of service) and shall not transfer or sublicense the Services or any Supplier Services or
allow the Services or any Supplier Services to become subject to any lien.
(xi) You shall not make any copies of the Services or any Supplier
Services; and
(xii) You shall comply with the Google Maps terms and conditions
(as located at http://maps.google.com/help/terms_maps.html), the Google Legal Notices (as located at
http://www.maps.google.com/help/legalnotices_maps.html) and the AUP (as located at
http://www.google.com/enterprise/earthmaps/legal/us/maps_AUP.html), as the same may be updated from
time to time.
9.3 Digital Assets. 26PKGames is the sole and exclusive owner of all digital
objects (e.g., avatars) created by you in connection with using our Services and any digital or virtual
objects or assets we assign to your Account (e.g., virtual trophies or virtual goods) (“Digital
Assets”). In the event any Digital Assets cannot be automatically owned by 26PKGames, you hereby
expressly assign all right, title and interest worldwide in and to such Digital Assets to 26PKGames,
including, without limitation, all copyrights, patent rights, trade secrets, trademarks, moral rights
and all other applicable proprietary and intellectual property rights. If you have any rights to the
Digital Assets that cannot be assigned to 26PKGames, you hereby unconditionally and irrevocably: (i)
waive the enforcement of such rights; and (ii) grant to 26PKGames during the term of such rights, an
exclusive, irrevocable, perpetual, transferable worldwide, royalty-free license to reproduce, create
derivative works of, distribute, publicly perform and publicly display such Digital Assets, by all means
now known or later developed, with the right to sublicense such rights. Subject to these Terms, we
grant you a limited license to use Digital Assets through your own Account solely for purposes and in
furtherance of your use of the Services.
9.4 Ownership. The Services and its
entire contents, features, functionalities, and products and other services, logos, symbols, expansion
names and symbols, play level symbols, trade dress or “look and feel,” Digital Assets, and all
derivative works or modifications of any of the foregoing, and all related and underlying intellectual
property (including without limitation patents, trademarks, trade secrets and copyrights), are owned by
26PKGames, its licensors, or other providers of such material and are protected by United States and
international copyright, trademark, patent, trade secret, and other intellectual property or proprietary
rights law. We reserve all rights not expressly granted herein. Except as expressly set forth herein, no
right or license is granted hereunder, express or implied or by way of estoppel, to any intellectual
property rights and your use of the Services does not convey or imply the right to use the Services in
combination with any other information or products.
10. Indemnification
By using the Services, you agree to, at your own cost and expense, indemnify
and hold harmless 26PKGames, its affiliates, licensors, and service providers, and their respective
officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns, from
and against any and all claims, demands, causes of action, disputes, liabilities, damages, judgments,
losses, costs, expenses, or fees, including reasonable attorneys’ fees, arising out of or relating to
(i) your breach of these Terms, including your breach of any representation, warranty, or agreement
herein; (ii) any use of your Account by any person, whether authorized by you or not; (iii) your
violation of any Applicable Laws; (iv) your negligence or misconduct; and/or (v) 26PKGames’
reliance on inaccurate personal information provided by you. Upon the written request of 26PKGames, you
shall, at your cost and expense, defend us from any of the foregoing using counsel reasonably acceptable
to us. Without limiting the foregoing, you will cooperate as fully and as reasonably required in
26PKGames’ defense of any claim. 26PKGames reserves the right to assume the exclusive defense and
control of any matter otherwise subject to indemnification by you, and you shall not in any event settle
any such matter without the written consent of 26PKGames.
11. Term and Termination
These Terms are
effective until termination of your Account by you or 26PKGames. Upon termination of your Account, you
will be barred from accessing or using any Service again and all licenses and rights granted to you
under these Terms shall be terminated, without affecting your obligation to pay any accrued Fees. Any
and all terms and conditions within these Terms which should, by their nature, survive termination of
this Agreement, will survive such termination.
12.
Disclaimers
We strive to keep Services up and running; however, all online
services suffer occasional disruptions and outages, and we are not responsible or liable for any
disruption or loss you may suffer as a result. You should regularly backup content that you store on
the Services.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAWS, ALL
SERVICES, PRODUCTS, INFORMATION AND DATA PROVIDED OR MADE AVAILABLE BY US ARE “AS IS” AND “AS
AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT. NEITHER 26PKGames NOR ANY PERSON ASSOCIATED WITH 26PKGames MAKES ANY
WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY,
ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER 26PKGames NOR
ANYONE ASSOCIATED WITH 26PKGames REPRESENTS AND WARRANTS THAT THE SERVICES OR THE FUNCTIONS
CONTAINED IN THE SERVICES, YOUR ACCOUNT, SOFTWARE, DIGITAL ASSETS OR ANY ITEMS, PRODUCTS,
INFORMATION AND DATA PROVIDED BY US WILL BE SECURE, VIRUS-FREE, UNINTERRUPTED, ERROR-FREE OR
RELIABLE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SAME WILL FUNCTION PROPERLY IN COMBINATION
WITH ANY THIRD PARTY COMPONENT, TECHNOLOGY, HARDWARE, SOFTWARE, OR SYSTEM, OR THAT ANY SERVICES,
PRODUCTS, INFORMATION AND DATA PROVIDED BY US WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
UNDER NO CIRCUMSTANCES SHALL 26PKGames, ITS AFFILIATES, OR OUR OR
THEIR OFFICERS, DIRECTORS AND EMPLOYEES BE RESPONSIBLE OR LIABLE FOR ANY DAMAGE, LOSS, OR INJURY
RESULTING FROM, RELATING TO OR ARISING OUT OF (I) USE, ACCESS, OR ATTEMPTED USE OR ACCESS OF
SERVICES, DIGITAL ASSETS, OR SOFTWARE; (II) DOWNLOADING ANY INFORMATION FROM THE SOFTWARE OR
SERVICES; AND/OR (III) VIOLATIONS OF THESE TERMS BY OTHER USERS. WE HAVE NO RESPONSIBILITY TO
ENFORCE THESE TERMS FOR THE BENEFIT OF ANY USER.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE
EXCLUDED OR LIMITED UNDER APPLICABLE LAWS.
13. Historical Playthroughs
By using the Services, you permit 26PKGames to, at its sole
discretion, use a record of your playthrough of any game or contest and resulting scores and
statistics ("Historical Playthrough") for any purpose, including to improve the Services,
detect fraud, and match with other players. You also acknowledge and agree that when you use the
Services to play a game and try to win a prize, you may be matched with another player's
Historical Playthrough for the purposes of determining the outcome of a game. Whether or not you win
a prize in any contest is based on whether your score is higher than the other player(s) in the
game, regardless of whether or not you are competing against the score of another live player or the
score of another player’s Historical Playthrough; the goal is to achieve the highest score you can
in the game so as to beat the score(s) of the other player(s) in the game. The profile displayed for
a Historical Playthrough will be generated by 26PKGames; it will not be the profile of the player
whose record was used to create the Historical Playthrough.
Our algorithms are designed to establish the same game setup
parameters for each player in the same match. Therefore, once you have started a match, you and your
opponent (whether it is a currently logged-in player or a real player’s recorded Historical
Playthrough), play under the same game setup parameters that every other player in the same match is
facing or has faced as determined by our algorithms.
If you beat the score(s) of the other player(s) in the game, and
are otherwise eligible for a prize, you will win that prize, regardless of whether you were
competing against other currently logged-in player(s) or any Historical Playthroughs. If the
score(s) of any Historical Playthroughs in the game are winner(s) of that game, 26PKGames will keep
the prize(s) won by those score(s).
Please note that you may be matched with opponents from different
jurisdictions, using different currencies. This will not impact the skill matching and the
prize(s) offered to you.
14. Governing Law
You and 26PKGames
agree that all matters relating to the Services and these Terms and any dispute or claim arising
therefrom or related thereto (in each case, including non-contractual disputes or claims) shall be
governed by, and construed in accordance with, the laws of the State of California, without giving
effect to any choice or conflict of law principles. You and 26PKGames further agree that, to the extent
any claim or dispute is not covered by the arbitration agreement and class action waiver set forth in
Section 15 below, any claims or disputes against 26PKGames may be litigated in state or federal courts
in or for San Mateo County, California.
15. Dispute Resolution and Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND
26PKGames TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH WE CAN SEEK RELIEF
FROM EACH OTHER. ARBITRATION PRECLUDES YOU AND 26PKGames FROM SUING IN COURT OR HAVING A JURY TRIAL.
THIS WOULD PREVENT YOU FROM PARTICIPATING IN A CLASS ACTION LAWSUIT THAT WAS FILED AGAINST 26PKGames
THAT IS DESCRIBED BELOW, AS WELL AS OTHER CLASS ACTION LAWSUITS. YOU AND 26PKGames AGREE THAT
ARBITRATION WILL BE SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR
ANY OTHER KIND OF REPRESENTATIVE PROCEEDING. 26PKGames AND YOU EACH AGREE TO WAIVE THE RIGHT TO
TRIAL BY A JURY.
FOLLOW THE INSTRUCTIONS BELOW IF YOU WISH TO OPT OUT OF THE
REQUIREMENT OF ARBITRATION ON AN INDIVIDUAL BASIS. NO CLASS ARBITRATIONS OR REPRESENTATIVE ACTIONS
OR ARBITRATIONS ARE ALLOWED UNDER THIS ARBITRATION AGREEMENT.
NOTICE OF PENDING LAWSUIT: There is
a pending lawsuit in the Northern District of California against 26PKGames and certain of its
affiliates. The lawsuit is titled Pandolfi, et al. v. 26PKGames, Inc., et al., Case No. 23-05971
(hereafter, “the Lawsuit”), and asserts claims under California’s Unfair Competition Law (UCL),
Consumer Legal Remedies Act and the federal Racketeer Influenced and Corrupt Organizations Act
relating to the alleged use of “bots” in the Apps and allegedly false representations by 26PKGames,
among other conduct. Plaintiffs in the Lawsuit seek to recover up to three times the amount of
certain money allegedly lost while playing Cash Competitions in the Apps, additional statutory
damages, an injunction against further legal violations by 26PKGames, as well as pre-judgment
interest, post-judgment interest, and attorneys’ fees. 26PKGames denies the claims and believes that
the claims lack merit. The court has not yet decided who is right or whether the Lawsuit can proceed
as a class action. Plaintiffs in the Lawsuit are represented by attorneys at the law firms of
Edelson PC, which can be contacted at (415) 212-9300, and Burns, Charest LLP, which can be contacted
at (469) 895-5269. The complaint for the Lawsuit can be found
here. Please note: any class action lawsuits that 26PKGames
learns of after the "Last Updated" date at the top of these Terms are not included in this
notice.
This Section 15 is an agreement between you and 26PKGames and
applies to both parties’ respective agents, employees, subsidiaries, predecessors, successors,
beneficiaries and assigns. These Terms affect interstate commerce, and the enforceability of this
Section 15 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C.
§ 1, et seq., to the extent permitted by law. This Section 15 shall be interpreted broadly and shall
survive termination of these Terms.
a) Claims Covered by Arbitration. All disputes, claims or controversies
arising out of or relating to these Terms, any Services, or the relationship between you and 26PKGames
(“Disputes”) shall be determined exclusively by individual, binding arbitration. This includes claims
that accrued before you entered into this Agreement. The only Disputes not covered by this section are
(i) disputes regarding the infringement, protection or validity of your, 26PKGames’ or 26PKGames’
licensors’ copyright, trademark or patent rights and (ii) individual disputes that qualify for small
claims court.
b) Informal Negotiations. You and 26PKGames shall try to
resolve any Dispute informally for at least 60 days before initiating arbitration. The informal
negotiations commence upon receipt of written notice from one person to the other (“Notice of Dispute”).
The Notice of Dispute must set forth the following information:
i.the full name and
contact information of the complaining party or legal representative of the complaining party;
ii.information sufficient
to identify every 26PKGames account used by the complaining party or otherwise at issue, including
at a minimum any 26PKGames numerical user ID (“UID”) used by the complaining party, which can be
found by accessing the user profile within the Apps, as well as the complaining party’s username and
the email address associated with the complaining party’s account(s);
iii.the specific game(s)
played by the complaining party on 26PKGames’ platform(s);
iv.a description of the
nature and basis of the Dispute, including the conduct by 26PKGames or the user that is the subject
of the complaining party’s Dispute, and the provision of law or of these Terms that the complaining
party alleges has been breached or violated. For the avoidance of doubt, where a complaint arises
from an alleged misrepresentation or omission, the Notice must specifically identify the alleged
misrepresentation reviewed and relied on by the complaining party, or the purportedly required
omission; and
v.the specific relief
sought, including the amount of money the complaining party seeks to recover as damages, including,
if applicable, the amount allegedly lost playing on 26PKGames’ platform.
c) 26PKGames will send its Notice of Dispute to your email address. You will
send your Notice of Dispute to: 26PKGames Customer Support, 1840 Gateway Dr., Suite 225, San Mateo, CA
94404 by U.S. mail and
legal@26PKGames.com. The
legal@26PKGames.com email address shall be used solely for (i)
notices of disputes, (ii) opt-out requests or (iii) copyright complaints, strictly in accordance with
these Terms. We do not agree to monitor this email address for, or respond to, messages relating to
other matters. For privacy-related inquiries, please contact
privacy@26PKGames.com. For any other game-related questions or
complaints, kindly reach out to our Customer Support team through the in-app support feature or by
writing to Customer Support at the mailing address noted in this paragraph above.
d) Binding Arbitration. If you and 26PKGames cannot resolve any Dispute by
informal negotiation, you and 26PKGames agree to resolve all Disputes by binding arbitration before a
neutral arbitratorat JAMS, as set forth in section (f) below. You and 26PKGames further agree that the
arbitrator’s award will be final except for a limited right of appeal under the Federal Arbitration Act,
instead of in a court by a judge or jury. The award rendered by the arbitrator may be confirmed and
enforced in any court having jurisdiction thereof.
e) Delegation of
Arbitrability. Disputes that must be arbitrated include, without limitation, Disputes arising out of or
relating to interpretation or application of this arbitration agreement, including the enforceability,
revocability, or validity of the arbitration agreement or any portion of the arbitration agreement. The
arbitrator will have the authority to grant any remedy or relief that would otherwise be available in
court.
f) Arbitration Procedures for United States Users. You and 26PKGames
agree that all Disputes must be submitted to JAMS,
www.jamsadr.com and will be resolved
through binding arbitration before one arbitrator. If you are a consumer, the then-current version of
JAMS Comprehensive Arbitration Rules & Procedures, the JAMS Recommended Arbitration Discovery
Protocols For Domestic, Commercial Cases, and the JAMS Mass Arbitration Procedures and Guidelines shall
apply. For all arbitrations where the claims asserted are $25,000 or less, the arbitration shall be
resolved according to the JAMS Expedited Arbitration Procedures. JAMS’ rules are available on the JAMS
website (
www.jamsadr.com). Unless the parties agree otherwise, the
arbitrator must be an attorney licensed to practice law in California with at least ten years of
experience in commercial law. The arbitration shall be commenced as an individual arbitration.
g) YOU AND 26PKGames AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE
PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU AND
26PKGames ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. Under no circumstances
will class action procedures or rules apply to the arbitration. Except as permitted by the then-current
JAMS Mass Arbitration Procedures and Guidelines, the arbitrator may not consolidate more than one
individual’s claims, preside over any type of class or representative proceeding, or preside over any
proceeding involving more than one individual.
h) Payment of Fees and Costs.
For any arbitration you initiate, you will pay the maximum portion of the Filing Fee permitted under the
JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses, and 26PKGames will pay all
remaining portions of the Filing Fee and the Case Management Fee. For arbitrations you initiate and that
proceed under the JAMS Mass Arbitration Procedures and Guidelines, you will pay the maximum portion of
the Filing Fee permitted under the Mass Arbitration Procedures Fee Schedule, regardless of the number of
cases, and 26PKGames will pay the remainder of the Filing Fee and all Case Management Fees.
i) Location of Arbitration. For all arbitrations where the claims asserted
are $25,000 or less, the arbitration shall be resolved according to the JAMS Expedited Arbitration
Procedures, as set out in Rules 16.1 and 16.2 of the JAMS Comprehensive Arbitration Rules and
Procedures, and for all other arbitrations the following procedure will apply: (i) the arbitrator will
conduct hearings, if any, by teleconference or videoconference rather than by personal appearances,
unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate;
(ii) any in-person appearances will be held at a location which is reasonably convenient to both parties
with due consideration of their ability to travel and other pertinent circumstances; and (iii) if the
parties are unable to agree on a location, such determination should be made by the JAMS or by the
arbitrator.
j) Confidentiality. If you or 26PKGames submits a Dispute to
arbitration and the arbitrator orders any exchange of information, you and 26PKGames agree to keep such
information strictly confidential, and to cooperate to seek from the arbitrator protection for any
confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony,
and/or other materials that might be exchanged or the subject of discovery in the arbitration. You and
26PKGames agree to seek such protection before any such information, documents, testimony, and/or
materials are exchanged or otherwise become the subject of discovery in the arbitration.
k) Final Decision. The arbitrator’s decision will follow these Terms and
will be final and binding. The arbitrator will have authority to award temporary, interim, or permanent
injunctive relief or relief providing for specific performance of these Terms but only to the extent
necessary to provide relief warranted by the individual dispute before the arbitrator. The award
rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof.
Notwithstanding any of the foregoing, nothing in these Terms will preclude you from bringing issues to
the attention of federal, state, or local agencies and, if the law allows, they can seek relief against
us for you.
l) One Year to File Claims. Disputes you or 26PKGames may have
arising out of or relating to these Terms or the Services must be commenced within one year after the
cause of action accrues; otherwise, such cause of action or claim is permanently barred.
m) Claims Brought for an Improper Purpose. Either party may make a request
that the arbitrator impose sanctions upon proving that the other party or its attorney(s) has asserted a
claim or defense that is groundless in fact or law, brought in bad faith or for the purpose of
harassment, is otherwise frivolous, or is asserted in violation of Fed. R. Civ. P. 11(b) (treating the
arbitrator as “the court”). Upon finding that a party has asserted such a claim or defense, the
arbitrator shall impose sanctions, as allowed by applicable law, equal to the requesting party’s
reasonable attorneys’ fees and costs. Either party may seek dismissal of any arbitration filed in
violation of any provision of Section 15 of these Terms. Either party may also assert in arbitration a
counterclaim for the other party’s initiation of proceedings concerning an arbitrable Dispute without
complying with or otherwise in violation of the requirements of Section 15. Upon finding that a party
has initiated proceedings concerning an arbitrable Dispute without complying with or otherwise in
violation of the requirements of Section 15, the arbitrator shall award the other party its actual
damages, including but not limited to reasonable attorneys’fees and costs.
n) Opt Out. You have the right to opt out of binding arbitration within 30
days of the date you first accepted these Terms by providing us with notice of your decision to
opt-out via email at legal@26PKGames.com or by certified mail addressed
to 26PKGames Customer Support, 1840 Gateway Dr., Suite 225 San Mateo, CA 94404. In order to be
effective, the opt-out notice must include your full name, 26PKGames numerical user ID and username,
mailing address, and the email address associated with your 26PKGames account(s). The notice must
also clearly indicate your intent to opt out of binding arbitration. By opting out of binding
arbitration, you are agreeing to resolve disputes in accordance with Section 14. The legal@26PKGames.com email
address shall be used solely for (i) opt-out requests, (ii) notices of disputes, or (iii) copyright
complaints, strictly in accordance with these Terms. We do not agree to monitor this email address
for, or respond to, messages relating to other matters. For privacy-related inquiries, please
contact privacy@26PKGames.com. For any other game-related questions
or complaints, kindly reach out to our Customer Support team through the in-app support feature or
by writing to 26PKGames Customer Support at the mailing address noted in this paragraph
above.
o) Severability. If any portion of this Section 15 is found to be
unenforceable or unlawful for any reason, including but not limited to because it is found to be
unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii)
severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of
this Section 15 or the parties’ ability to compel arbitration of any remaining claims on an individual
basis pursuant to this Section 15; and (iii) to the extent that any claims must proceed on a class,
collective, consolidated, or representative basis, such claims must be litigated in a civil court of
competent jurisdiction in accordance with Section 14 and not in arbitration. The litigation of those
claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part
of this Section 15 is found to prohibit an individual claim seeking public injunctive relief, that
provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and
the remainder of this Section 15 will be enforceable.
p) Arbitration Procedures - Users Outside the United States. Notwithstanding anything to the contrary in
the Terms, if you reside in any country outside of the United States, you may bring legal proceedings
regarding the Terms either by following the arbitration procedure detailed above in this Section 15 of
the Terms or, if given the right by applicable law, by submitting the Dispute to an arbitration
administrator in the jurisdiction in which you reside. To the extent any proceeding is not subject to
arbitration under applicable law, you may submit the Dispute to the courts of the jurisdiction in which
you reside.
16. Miscellaneous
16.1 These Terms and our
Privacy Policy constitute the sole and entire agreement between you and us pertaining to the subject
matter hereof and supersede all prior or other arrangements, understandings, negotiations and
discussions, whether oral or written. These Terms cannot be modified by you, and may only be modified by
us as provided above.
16.2 You consent to 26PKGames providing you
notifications about the Services or information any Applicable Laws require us to provide to the email
address that you provided when creating your Account. Notices emailed to you will be deemed given and
received when the email is sent. If you do not consent to receive notices electronically, you must close
your Account.
16.3 If we provide a translated version of these Terms, Privacy
Policy, or any other terms or policy, it is for informational purposes only. If there is any
inconsistency between the translated version and the English version, then the English version shall
prevail.
16.4 Please send any questions or comments to: 26PKGames Customer
Support, Suite 225, 1840 Gateway Drive, San Mateo, CA 94404.
16.5
Severability. If any portion of this Agreement is found to be unenforceable or unlawful for any reason,
including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful
provision will be severed from these Terms; and (ii) severance of the unenforceable or unlawful
provision will have no impact whatsoever on the remainder of this Agreement.